Privacy policy
Our privacy policy
Evoke Digital Australia PTY Ltd is committed to protecting your privacy. We understand the significance of privacy and treat personal information with respect and integrity. This Privacy Policy outlines how we handle user information collected through Roopa Hala and applies to both current and former users of our Product. By engaging with our Products, you consent to the practices described in this policy
This policy ensures the fair, sensitive, and secure handling of user information, in compliance with relevant legal standards. It applies specifically to users of roopahala.com.au, including any associated mobile sites and services as detailed in our terms of use. We encourage users to read both this privacy policy and the terms of use carefully.
Personal information is primarily collected during the registration process or when users interact with our website & App, consistent with International legal standards. By utilizing Roopa Hala's services, users agree to the collection, storage, processing, and transfer of personal information as outlined in both this privacy policy and the terms and conditions.
Collection of Information and Use
1. Personal Information Collection: By using Roopa Hala, users consent to the collection and use of personal data as specified in this privacy policy. Information collected includes but is not limited to, name, email address, contact details, age, gender, password, location, and occupation. Our aim is to enhance user experience while ensuring confidentiality and security of data.
2. Financial Information: When subscribing to or renting services on our platform, you may provide debit or credit card details or other bank account information.
3. User-Generated Content: Includes remarks or other content that you openly post or share on the platform.
4. Social Media Connections: If you connect through a social media service, we may collect your user ID or username, along with any information you have permitted the social media service to share with us.
5. User Behavior and Preferences: This includes your usage patterns, interests, purchasing habits, and other online, app-related, and mobile activities to enhance your experience.
6. Technical Information: We collect details of the computer system or network you use, including unique device identifiers and user behavior from web-based cookies.
7. Device and Connection Information: We collect IP addresses, operating system details, browser types, and other related information to facilitate your connection and interaction with our platform.
8. Usage Details: Information such as URLs accessed, subpages visited, and your interaction with links on the platform is collected to understand how our platform is used.
9. Transactional Information: This includes details of transactions made on our platform, including shopping cart and payment information.
10. Marketing and Communications: Information related to subscriptions to newsletters, participation in promotions, and consents granted are collected for marketing purposes.
11. Feedback and Communications: We collect survey responses, reviews, ratings, and contents of any communications sent via the platform to improve our services.
12. Third-Party Data Collection: We may use third-party software for targeted advertising and improving user experience, which involves collecting identifiers and behavior data.
Purpose of Data Collection: The information gathered is used to improve website / App usability, contact users for services, comply with legal requirements, deliver promotional materials, and enhance overall service delivery. This data also aids in internal analytics, customer research, and advertising analysis
Cookies and Tracking Technologies: Information is also gathered through server logs, tracking technologies, cookies, and web beacons. Users have the option to manage cookies through their browser settings; however, disabling them may affect the functionality of our website / App.
Data Integration: We may combine personal data from different sources to provide better services and a personalized experience.
User Consent: Collection, storage, use, and disclosure of personal information as detailed in this policy are necessary for providing our services effectively and enhancing user engagement.
By continuing to use our platform, users acknowledge and agree to these data practices as essential components of our service delivery and user experience enhancement strategies.
Privacy Policy Outline
1. In-Built Features of Our Platform: Our platform includes advanced features to enhance user experiences, such as the collection of television viewership data. This data is used to personalize content and tailor recommendations, ensuring a more engaging and relevant experience for our users.
2. Information Sharing and Disclosure: We commit to safeguarding your personal information but may share it with affiliated entities, business partners, or third parties to improve service quality and for marketing purposes, with your explicit consent. We strive to enforce data protection obligations on third parties, though their policies may change independently. Disclosures may also be made to facilitate business transactions or comply with legal requirements in various jurisdictions.
3. Compliance with Laws and Law Enforcement: We collaborate with government and law enforcement to comply with legal obligations. This may involve disclosing personal information without prior user consent under certain circumstances such as legal processes, ensuring public safety, or preventing illegal activities. Information may also be disclosed to governmental authorities upon request.
4. Business Transfers: In the event of mergers, acquisitions, or other business transitions, we may transfer or share your information as part of the transaction. We require user consent for such transfers, ensuring the new entity will adhere to the agreed privacy terms.
5. Email Policies: We respect your preferences regarding email communications. Users can control the reception of emails and are provided with clear instructions to unsubscribe, although this process may require some time to become effective.
6. Data Security: We employ industry-standard security measures to protect your information from unauthorized access and data loss. Our security practices align with those observed by similar platforms, and we encourage users to participate in our IT security efforts.
7. Data Retention: Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy, taking into account any legal obligations to retain data for extended periods.
8. Deleting Your Information: Users may request the deletion of their personal information. Note that this may lead to the cancellation of registration and could restrict access to certain services.
9. Links to Other Sites/Financial Data: We provide links to external sites and use third-party payment gateways for handling transactions. We do not collect financial data directly, and users should review the privacy policies of linked sites.
10. Security: We use SSL encryption and other robust security practices to protect your data. We ensure that our data transfer and retention policies comply with international privacy laws, maintaining a high standard of data protection.
11. Changes in Privacy Policy: Our privacy policy may be updated periodically. Continued use of our services after changes indicates acceptance of the new policy. We encourage users to regularly review the policy.
12. Phishing: We are committed to preventing identity theft and phishing. We do not request sensitive information in non-secure communications and have implemented additional security measures to protect against online threats.
For any inquiries or concerns regarding our privacy practices, please contact us at support@roopahala.com.au.